We want to help ease your way with finding safe and alternative care options
for days when you are scheduled to work, and your regular care is unexpectedly
unavailable. Eligible caregivers can access temporary, vetted, and contracted
care solutions for infants, children, teens, and adults/elders through
Bright Horizons Back-Up Care, where available.
Eligibility requirements:
Benefits-eligible caregivers (scheduled work hours are a minimum of 20
hours per week)
Back-up care provides a maximum of 10 uses annually per eligible caregiver
Program details:
Bright Horizons’ network offers a variety of care solutions for your
family. This includes vetted and contracted in-home care agencies that
employ caregivers to provide care in your home or your adult/elder loved
one's home. Additionally, the network features thousands of high-quality
childcare centers and school break camps.
Back-up care is available for children ages 6 weeks – 17 years and
for adult/elder family members age 18+
Co-payments:
Center-based care is $15 per child per day (maximum $25 per family/day)
In-home care is $6/hour (up to 3 care recipients, minimum of 4 hours, maximum
of 10 hours)
Register and reserve care:
Register today to explore the available care options near you. Reserve
back-up care 90 days in advance and up until the day care is needed.
If care is not available through the Bright Horizons network, caregivers
will need to make their own alternative arrangements. Bright Horizons
is consistently expanding its network, so if there isn’t a provider
in your area currently, there might be in the future.
Code of conduct:
This benefit is intended to provide emergency back-up care for children,
adult and elder family members while you are scheduled to work. Misrepresentation
in your back-up care reservation could result in an audit of your timecard
to validate your scheduled work hours. Caregivers in violation of our
Standards of Conduct Policy may be subject to corrective action up to
and including termination.
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