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Leave of Absence

Need to take a leave of absence?

We are here to support you along the way. Before you get started here are some important things to know:

  • The Family Medical Leave Act (FMLA) provides eligible workers with 12 weeks of unpaid, job-protected leave per year for their own personal medical condition, to care for a family member, and to bond with their newborn, newly adopted or foster child.

  • Leaves dictated by state law, company policy, and/or a collective bargaining agreement (CBA) generally run concurrently with FMLA.

  • Federal and state leaves are generally available on a continuous or intermittent basis. Each leave has specific rules on how this time must be taken and whether or not core leader approval is required.

  • The specific leave types and length you are eligible will depend on your length of employment, the number of hours you worked in the last 12 months, previous leaves, the state you work in, etc. Information provided here is intended for general reference and is not a guarantee of benefits.

To learn more about your eligibility for leave, call Sedgwick or visit the resource site for your state, if applicable.

Learn More

Sedgwick Phone: 855-5374470


I need to request a leave

For absences of three days or more (or intermittent absences), request a leave through Sedgwick:

  • Step 1: Contact Sedgwick, our leave administrator, by phone or through the Sedgwick website. Request a disability leave or leave of absence as soon as possible. For a scheduled leave – such as a planned surgery or birth – it is always best to call before the leave begins.

  • Step 2: Notify your core leader. All subsequent absences under an intermittent leave must be reported to both Sedgwick and your core leader.

  • Step 3: Provide required information and forms to Sedgwick.

  • Sedgwick will set up the appropriate claim and assign a specialist to your case. Required forms will be sent to you and your health care provider to complete. Return the completed forms to Sedgwick as soon as possible to avoid delays.

  • Your assigned Sedgwick specialist will reach out to you within 24 hours to discuss the process and obtain additional information. Your core leader and health care provider will also be contacted to gather any required information.

  • Sedgwick will confirm eligibility, make an approval decision and manage your claim through your return to work or leave exhaustion.

  • Report any intermittent absences on the same day you miss work by phone or through Sedgwick’s online claim system.

  • Your core leader will receive regular email updates on your claim status.

Contact Sedgwick

Sedgwick Phone: 855-5374470


Benefits while on leave of absence

Top benefits information to know while on leave.

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Coding your timecard

  • You are responsible to code your timecard with paid time off (PTO) for any vacation, holiday or incidental absences. You are also responsible for coding PTO (or unpaid time) for intermittent absences under an approved leave.

  • For continuous leaves, Sedgwick will manage timecard coding for caregivers eligible for the short-term disability, maternity/pregnancy, and paid parental leave programs. All other caregivers should code their timecards according to local policy.

Note: If your disability extends beyond 26 weeks, you may qualify for long-term disability benefits. Sedgwick will automatically refer your leave information to the long-term disability carrier, NY Life , for review and processing. NY Life will reach out to you to discuss this benefit in detail. You can also contact NY Life directly.

NY Life Phone: 877-827-6890 (weekdays 6 a.m. to 6 p.m. Pacific Standard Time)


Returning to work

Before you return to work, you or your health care provider should submit a completed medical return-to-work release form to Sedgwick, ideally 48 hours or more prior to your return-to-work date. If restrictions are outlined by your provider, discuss these with Sedgwick, your core leader, and/or Human Resources to determine if accommodation is available.

Contact Sedgwick on your first day back to work. Let them know if you are working with or without restrictions.

What to expect when you call Sedgwick

When you call Sedgwick, the intake specialist may ask or confirm some basic information about your need for time away from work:

  • Personal: Name, address, phone number, Employee ID.

  • Job: Work location/address, work schedule, job title and core leader’s name and phone number.

  • Injury/illness: First date of disability, last date worked, expected return-to-work date and nature of the injury or illness.

  • Health care provider: Name, address, phone number and fax number for each of your treating providers.

  • Medical condition/treatment: Treatment plan and, as applicable, tests or procedures performed, medications and dosage, type of surgery if required and next appointment.

Contact Sedgwick

Sedgwick Phone: 855-5374470


Other leaves of absence

  • Time away may also be available for jury or witness duty and bereavement. Contact your core leader to request these absence types (they are not managed through Sedgwick).

  • Paid Time Off

  • If you have elected supplemental short-term disability coverage offered by UNUM, contact them directly to file a claim or visit the UNUM website.

Contact UNUM
If you work in a state with a state disability insurance (SDI) and/or paid family leave (PFL) program

Caregivers who work in a state with SDI and/or PFL ( CA or WA), are required to apply for benefits through the state. Short-term disability and/or Paid Family Leave pay will be reduced by state-administered benefit amounts.